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Wylore, we value the trust you place in us. This Privacy Policy explains what data we collect, how we use it, when we share it, and the choices you have. Our goal is transparency and clarity, so you can understand how your information is handled when you use https://wylore.com (“Website”) and our services.
1. Scope of This Policy
This Policy applies to personal information collected through our Website, customer panel, and related services. It does not apply to third-party websites, applications, or services that we do not control.
2. Information We Collect
We collect three main types of information:
a) Information You Provide Directly
When you interact with Wylore, you may provide:
- Registration information (display name, email, username, password).
- Billing information (address, payment method).
- Communications (support requests, emails, or chats).
- Content you upload (comments, submissions, or files).
b) Information Collected from Your Use of Our Services
When you access our Website, we automatically collect certain information:
- Device and browser type.
- IP address and (geographical) location data.
- Pages visited, time spent, and navigation paths.
- Login times and usage activity.
c) Information from Third Parties
If you connect Wylore with a third-party account (such as Discord or Google), we may receive profile information authorized through that service.
3. How We Use Your Information
We use personal data for the following purposes:
- To provide and maintain our hosting services.
- To manage your account, process payments, and send invoices.
- To send important service-related updates (e.g., outages, billing reminders).
- To respond to support requests and improve customer service.
- To monitor system security and prevent abuse.
- To analyze Website performance and user trends.
- To send marketing emails (only if you have given consent).
We do not use your personal data for automated decision-making or profiling that produces legal or significant effects for you.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in.
- Remember your preferences.
- Measure Website performance.
- Deliver relevant advertisements.
Advertising and Third-Party Cookies
We use third-party advertising services, including Google AdSense, to display ads on our Website.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to this and/or other sites on the Internet.
- Third-party vendors may also use technologies such as cookies, JavaScript, or web beacons in their advertisements and links that appear on our Website, which are sent directly to users' browsers. They automatically receive your IP address when this occurs.
You can learn more about how Google uses data here:
https://policies.google.com/privacy
Users may opt out of personalized advertising by visiting:
https://adssettings.google.com
Alternatively, you can opt out of some third-party vendors’ use of cookies for personalized advertising by visiting:
https://www.aboutads.info
You can also manage cookie settings through your browser. Please note that disabling cookies may reduce the functionality of the Website.
5. Data Sharing
We only share your data when necessary:
- With trusted service providers (e.g., payment processors, data centers, analytics providers).
- For legal reasons, when required by law or to protect Wylore’s rights and safety.
- In business transfers, in the event of a merger, asset sale, or restructuring of Wylore.
- With your consent, when you explicitly agree to share your data with a third party.
We do not sell personal data to advertisers or data brokers.
6. International Transfers
Your information may be stored or processed in other countries where our infrastructure or service providers are located. We take appropriate measures to protect your data regardless of location.
7. Data Security
We use encryption, firewalls, and access controls to protect your data. However, no system is completely secure. Please keep your account information safe and notify us immediately if you suspect unauthorized access.
8. Data Retention
We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
9. Children’s Privacy
Wylore is not intended for individuals under the age of 16. If we become aware that we have collected personal information from a child without parental consent, we will delete it.
10. Your Rights
Depending on your location, you may have the following rights:
- Access a copy of your data.
- Request correction or updates.
- Request deletion (“right to be forgotten”).
- Restrict or object to certain processing.
- Receive your data in a portable format.
- Withdraw your consent at any time (for marketing or other optional processing).
To exercise your rights, contact us at https://wylore.com/contact.
11. Complaints
If you believe we have handled your data incorrectly, please contact us first. We will review and respond within 30 days. If you are not satisfied, you may escalate your complaint to your local data protection authority.
12. Changes to This Policy
We may update this Policy to reflect changes in technology, law, or our practices. Updates will be posted on this page with a new “Last Updated” date. Continued use of Wylore means you accept the updated Policy.
13. Contact Us
For any questions, concerns, or data requests:
https://wylore.com/contact